About Ken

From the Boardroom
to Your Corner.

Before opening KOA, Ken O'Hara spent nearly two decades inside the insurance industry — running $750M+ operations at CVS Health, Aetna, and The Hartford. He left corporate America to build something better: an agency where clients come first and coverage actually makes sense.

LSSBB · Lean Six Sigma Black Belt Harvard Business School · Business Analytics University of Hartford · B.S.B.A. CT License #20221083
🍀

2026 Irish Person of the Year — Manchester, CT

Recognized for outstanding community service and leadership in the Greater Manchester Irish-American community.

Ken O'Hara — Founder, KOA Insurance Agency
Farmers Insurance
Exclusive Agent
+ Independent Broker
Ken's Philosophy

Insurance isn't a product.
It's a legal contract.

Most people buy insurance the same way they buy a phone plan — on price alone. Ken's corporate background taught him that's a mistake. A policy is a binding contract with dozens of clauses, exclusions, and conditions that determine what actually happens when you file a claim.

His job isn't just to find you the cheapest policy. It's to make sure you understand what you're buying — and that it will perform when you need it most.

Schedule a Consultation
01

Read the Policy

Ken reviews coverage documents line by line — not just the premium. Most clients have never had an agent who does this.

02

Explain the Exclusions

Every policy has gaps. Ken identifies them and helps you decide whether to close them — before a claim reveals them.

03

Match Coverage to Risk

Using the same risk modeling skills from his corporate career, Ken maps your real exposures to the right coverage.

04

Be There at Claim Time

Selling the policy is just the start. Ken's clients have an advocate if something goes wrong — not a 1-800 number.

Our Team

The People Behind KOA

Every client gets a real person — not a call center. Our team brings deep insurance knowledge and genuine care to every interaction.

Ken O'Hara — Founder & Licensed Agent

Ken O'Hara

Founder & Licensed Agent

20+ years in insurance operations at CVS Health, Aetna, and The Hartford. Lean Six Sigma Black Belt. Harvard Business School Certification in Business Analytics.

Tylor

Tylor

Licensed Agent

Dedicated to finding the right coverage for every client. Known for clear communication and fast turnaround.

Rob

Rob

Licensed Agent

Specializes in helping families and businesses build comprehensive coverage strategies that actually protect them.

Despina

Despina

Licensed Agent

Brings a personal touch to every consultation. Fluent in navigating complex coverage needs for individuals and families.

Tim

Tim

Licensed Agent

Deep insurance experience with a client-first mindset. Trusted advisor for personal and commercial coverage across every carrier we represent.

Community

Manchester Roots.
Community First.

Ken is more than an insurance agent — he's a neighbor. Based in Manchester, CT, he's a member of the Greater Manchester Chamber of Commerce, an active participant in the local Irish-American community, and someone neighbors trust to protect what they've built.

  • 2026 Irish Person of the Year — Manchester, CT
  • Greater Manchester Chamber of Commerce member
  • Available weekends by appointment for busy families
  • In-person or virtual meetings — your choice
  • Serving Hartford, Tolland, Litchfield, New Haven & Middlesex Counties
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2026 Irish Person of the Year
Manchester, Connecticut
Awarded annually to a member of the Manchester Irish-American community who demonstrates exceptional service, leadership, and dedication to neighbors and community.
Also Recognized By
Greater Manchester Chamber of Commerce
What Clients Say

24 Five-Star Reviews

Every review is verified. Real clients, real results.

★★★★★ 5.0 View on Google →
★★★★★

Ken is an outstanding insurance professional who saved us thousands in home, auto and umbrella. He was so easy to work with and helped me cancel my old insurance and communicate with my mortgage company. When my policy came up for renewal he proactively reached out. Outstanding and highly recommended.

Julie Anne H. · Verified Review
★★★★★

Switching to Ken O'Hara Agency was an easy decision for my wife and I. Ken was able to increase coverage on both our home and auto policies and save us money at the same time! I highly recommend giving Ken and his team a call to see what they can do for you.

John C. · Verified Review
★★★★★

Not only did Ken help me find the best coverage while also saving me money, he is extremely knowledgeable, patient, and professional. I would highly recommend reaching out to Ken for any of your insurance needs!

Maggie F. · Verified Review
★★★★★

I am truly impressed by Ken and his team. From the start they exhibited professionalism, expertise, and genuine care. Ken dedicated time to understand my specific insurance needs and provided customized solutions. As a result, I secured better coverage at a lower price.

Julio R. · Verified Review
★★★★★

With Ken, you don't just get insurance — you get the peace of mind of quality consultation to discuss your specific needs. On the back end if you have to file a claim, you have a trusted advisor to walk you through the steps and be your advocate. I wholeheartedly recommend KOA.

Jeff S. · Verified Review
★★★★★

Smooth and seamless switch from another insurance company I had for 32 years! Tylor was clear and upfront with answering all my questions. Thank you for being professional in every way!

Mark N. · Verified Review
★★★★★

Ken went above and beyond to make sure my family has the right coverage for our home. He took the time to walk us through our options and made sure we were properly protected. If you have insurance needs, I highly recommend contacting Ken.

Derek C. · Verified Review
★★★★★

Not only did we gain a great tenant in Ken, but we also gained a great agent. Customer service based, knowledgeable, "old school" agent for all our commercial and personal needs! We highly recommend Ken!

Don D. · Verified Review
★★★★★

Kenneth is by far one of the best insurance brokers I've ever worked with. He and his team are fast and knowledgeable. 5 stars, keep up the good work!!

Nelson D. · Verified Review
★★★★★

Ken came through for me when I really needed him, helping me secure insurance before a last minute DMV appointment. He got me a great deal and was excellent at walking me through my options. You can tell he is truly passionate about insurance and helping people. 1000% would recommend.

Ryan S. · Verified Review
★★★★★

Ken has always gone above and beyond getting me the best rates for my car insurance and always looking for ways to help me save. Definitely will recommend if you want great rates!

Erica S. · Verified Review
★★★★★

Ken has been amazingly attentive to my needs and I can't recommend him enough.

Bob R. · Verified Review
★★★★★

Ken was very professional and efficient for my home and auto policies. He found just the right policies with more coverage and huge savings. Definitely one of the best and easiest agents I have had the pleasure of working with in 20 years. I definitely recommend Ken O'Hara for any of your policies.

Paula C. · Verified Review
★★★★★

Ken O'Hara Agency is the premier insurance brokerage in the Greater Hartford / Springfield area. Mr. O'Hara himself is personable, knowledgeable, and a friend of the community. I trust him with my business. Get in with him while you can — this is a man on the rise.

Matthew C. · Verified Review
★★★★★

Great people. Great service. I know I can trust Ken and his team with all my insurance needs!

Jim C. · Verified Review
★★★★★

As a long time customer, I am overly satisfied with the service and professionalism from Ken O'Hara Agency. I actively spread the word to as many people so that they can reap the benefits of an insurance company that truly cares about their customers. Call them ASAP for a quote!

Jesse W. · Verified Review
★★★★★

Ken went above & beyond to save us thousands each year and with better protection! His industry insight really sets his agency apart from others out there. Don't settle for subpar!

Dwayne H. · Verified Review
★★★★★

This was the best move I have made in a long time! Ken was so easy to work with and got my home and auto policy down in price but more importantly, more coverage. I don't think I could have ever made a better decision to switch companies. Thank you Ken and Team! You guys are the best and I would highly recommend you to anyone!

Molly D. · Verified Review
See All Reviews on Google →

Ready to work with an agent who actually knows insurance?

Schedule a no-pressure consultation — in person or virtually. Ken will review your current coverage and tell you honestly what's working and what isn't.

Schedule a Consultation 📞 (877) 275-0214