Before opening KOA, Ken O'Hara spent nearly two decades inside the insurance industry — running $750M+ operations at CVS Health, Aetna, and The Hartford. He left corporate America to build something better: an agency where clients come first and coverage actually makes sense.
Most people buy insurance the same way they buy a phone plan — on price alone. Ken's corporate background taught him that's a mistake. A policy is a binding contract with dozens of clauses, exclusions, and conditions that determine what actually happens when you file a claim.
His job isn't just to find you the cheapest policy. It's to make sure you understand what you're buying — and that it will perform when you need it most.
Schedule a ConsultationKen reviews coverage documents line by line — not just the premium. Most clients have never had an agent who does this.
Every policy has gaps. Ken identifies them and helps you decide whether to close them — before a claim reveals them.
Using the same risk modeling skills from his corporate career, Ken maps your real exposures to the right coverage.
Selling the policy is just the start. Ken's clients have an advocate if something goes wrong — not a 1-800 number.
Every client gets a real person — not a call center. Our team brings deep insurance knowledge and genuine care to every interaction.
20+ years in insurance operations at CVS Health, Aetna, and The Hartford. Lean Six Sigma Black Belt. Harvard Business School Certification in Business Analytics.
Dedicated to finding the right coverage for every client. Known for clear communication and fast turnaround.
Specializes in helping families and businesses build comprehensive coverage strategies that actually protect them.
Brings a personal touch to every consultation. Fluent in navigating complex coverage needs for individuals and families.
Deep insurance experience with a client-first mindset. Trusted advisor for personal and commercial coverage across every carrier we represent.
Ken is more than an insurance agent — he's a neighbor. Based in Manchester, CT, he's a member of the Greater Manchester Chamber of Commerce, an active participant in the local Irish-American community, and someone neighbors trust to protect what they've built.
Every review is verified. Real clients, real results.
Ken is an outstanding insurance professional who saved us thousands in home, auto and umbrella. He was so easy to work with and helped me cancel my old insurance and communicate with my mortgage company. When my policy came up for renewal he proactively reached out. Outstanding and highly recommended.
Switching to Ken O'Hara Agency was an easy decision for my wife and I. Ken was able to increase coverage on both our home and auto policies and save us money at the same time! I highly recommend giving Ken and his team a call to see what they can do for you.
Not only did Ken help me find the best coverage while also saving me money, he is extremely knowledgeable, patient, and professional. I would highly recommend reaching out to Ken for any of your insurance needs!
I am truly impressed by Ken and his team. From the start they exhibited professionalism, expertise, and genuine care. Ken dedicated time to understand my specific insurance needs and provided customized solutions. As a result, I secured better coverage at a lower price.
With Ken, you don't just get insurance — you get the peace of mind of quality consultation to discuss your specific needs. On the back end if you have to file a claim, you have a trusted advisor to walk you through the steps and be your advocate. I wholeheartedly recommend KOA.
Smooth and seamless switch from another insurance company I had for 32 years! Tylor was clear and upfront with answering all my questions. Thank you for being professional in every way!
Ken went above and beyond to make sure my family has the right coverage for our home. He took the time to walk us through our options and made sure we were properly protected. If you have insurance needs, I highly recommend contacting Ken.
Not only did we gain a great tenant in Ken, but we also gained a great agent. Customer service based, knowledgeable, "old school" agent for all our commercial and personal needs! We highly recommend Ken!
Kenneth is by far one of the best insurance brokers I've ever worked with. He and his team are fast and knowledgeable. 5 stars, keep up the good work!!
Ken came through for me when I really needed him, helping me secure insurance before a last minute DMV appointment. He got me a great deal and was excellent at walking me through my options. You can tell he is truly passionate about insurance and helping people. 1000% would recommend.
Ken has always gone above and beyond getting me the best rates for my car insurance and always looking for ways to help me save. Definitely will recommend if you want great rates!
Ken has been amazingly attentive to my needs and I can't recommend him enough.
Ken was very professional and efficient for my home and auto policies. He found just the right policies with more coverage and huge savings. Definitely one of the best and easiest agents I have had the pleasure of working with in 20 years. I definitely recommend Ken O'Hara for any of your policies.
Ken O'Hara Agency is the premier insurance brokerage in the Greater Hartford / Springfield area. Mr. O'Hara himself is personable, knowledgeable, and a friend of the community. I trust him with my business. Get in with him while you can — this is a man on the rise.
Great people. Great service. I know I can trust Ken and his team with all my insurance needs!
As a long time customer, I am overly satisfied with the service and professionalism from Ken O'Hara Agency. I actively spread the word to as many people so that they can reap the benefits of an insurance company that truly cares about their customers. Call them ASAP for a quote!
Ken went above & beyond to save us thousands each year and with better protection! His industry insight really sets his agency apart from others out there. Don't settle for subpar!
This was the best move I have made in a long time! Ken was so easy to work with and got my home and auto policy down in price but more importantly, more coverage. I don't think I could have ever made a better decision to switch companies. Thank you Ken and Team! You guys are the best and I would highly recommend you to anyone!
Schedule a no-pressure consultation — in person or virtually. Ken will review your current coverage and tell you honestly what's working and what isn't.